Translation Link, Inc.

245 W. Cornwall Road Tel: (001) 919-535-4005 E-mail: info@translationlink.com Cary, North Carolina 27511 Fax: (001) 919-535-4005 Website: www.translationlink.com

Translation Link Inc. is an active corporate member of the American Translators Association (ATA) ATA Code of Professional Conduct and Business Practices

LINGUISTS

I. As a Translator or Interpreter, a bridge for ideas from one language to another and one culture to another, I commit myself to the highest standards of performance, ethical behavior, and business practices.

A. I will endeavor to translate or interpret the original message faithfully, to satisfy the needs of the end user(s). I acknowledge that this level of excellence requires:
1. mastery of the target language equivalent to that of an educated native speaker,
2. up-to-date knowledge of the subject material and its terminology in both languages,
3. access to information resources and reference materials, and knowledge of the tools of my profession,
4. continuing efforts to improve, broaden, and deepen my skills and knowledge.
B. I will be truthful about my qualifications and will not accept any assignments for which I am not fully qualified.
C. I will safeguard the interests of my clients as my own and divulge no confidential information.
D. I will notify my clients of any unresolved difficulties. If we cannot resolve a dispute, we will seek arbitration.
E. I will use a client as a reference only if I am prepared to name a person to attest to the quality of my work.
F. I will respect and refrain from interfering with or supplanting any business relationship between my client and my client's client.
 
COMPANY

II. As an employer or contractor of translators and/or interpreters, I will uphold the above standards in my business. I further commit myself to the following practices with translators and interpreters:

A. TLI will put the contractual relationship with translators and interpreters in electronic writing and state the expectations prior to work.
B. TLI will adhere to agreed terms, payment schedules, and agreed changes, and will not capriciously change job descriptions after work has begun.
C. TLI will deal directly with the translator or interpreter about any dispute. If we cannot resolve a dispute, we will seek arbitration.
D. TLI will not require translators or interpreters to do unpaid work for the prospect of a paid assignment.
E. TLI will not use translators' or interpreters' credentials in bidding or promoting the business without their consent or without the bona fide intention to use their services.
F. For translations for publication or performance over which TLI has direct control, TLI will give translators recognition traditionally given authors.

The above code of conduct is published by the American Translators Association at http://www.atanet.org//membership/code_of_professional_conduct.php